FAQs
Frequently Asked Questions
Yes we offer 24/7 self check in
No its a self checkĀ
24/7 check in available
We have 9 glamping tent and a glamping site
All you have to do is click on the book here button and you will be taken to where you can make your bookings
At Ocean edges retreat we offer quite a number of amenities for each lodges, kitchen and showersĀ
Check in are fromĀ 3pm while check out are from 11am
Yes, we offer glamping site where you get to set up your own tent
Yes, kindly check out the pet policy
Single, Queen, King Beds (Depending on the lodge), Comfortable bedding, Linnens, Towels, Pillows, Duvet, Power Sockets, Light
Mini Fridge, Utensils, Dishes, Cookware, Stove, BBQ, Coffee Maker, Hot Water, Table, Chairs,
š¹ Portable š¹ Flush Toilets coming
Ā Hot waterĀ Ā 3 availableĀ Ā Towels available
Each tent comes with the following (Halfmoon and White Buffalo)Ā
FireplaceĀ
1 bundle of woodĀ
Firestarter
MatchesĀ
Outdoor FirepitsĀ on all Glamping Lodges except Halfmoon Lodge, Halfmoon has access to communal firepits.Ā
Additional firewood $10Ā
You can bring your own firewood.
If you are TENTING or PARKING, you have access to communal firepits only.
Guests will be charged a non-refundable pet fee of $40 per night, with a maximum weekly charge of $175. Additional charges may be levied should the pet cause damage to the room.
All pets are welcome to stay at Oceans Edge Eagle Retreat (select rooms).
The Oceans Edge Eagle Retreatis a pet-friendly property (select rooms) and permits access to dog(s) 50 pounds or less. Guide Dogs have no size restrictions.
Maximum two (2) pets per room.
Pets must never be left unattended while in guest rooms.
Pets may feed in guest rooms with reasonable care taken to restrict staining or other damage.
All pets must be leashed or confined to kennels while in any public retreat area.
With the exception of animals for visually impaired guests, pets are not allowed in the food and beverage outlets or function rooms of the hotel.
In the absence of the guest, the hotel is not responsible for the care of any dog(s) and waives any liability without exception. If the retreat receives a noise complaint, you authorize the retreat to relocate your pet to a secure and comfortable area in the retreat until you can take charge of your pet(s). A $50.00 charge will be applied to supervise the pet(s) in the guestsā absence. Additionally, in the event there are continuous noise complaints, you will be relocated to another room and/or asked to leave the retreat. This decision will be made by the Management.
Oceans Edge Eagle Retreat reserves the right to refuse service to a room if the pet(s) is deemed too aggressive in nature and/or the staff is not comfortable in the presence of the pet(s). In such instances, special arrangements can be made to service the room at a predetermined time.
Full Charge – Full Deposit – If canceled within 3 days of arrival
Once someone books a lodge, can they receive a email with the instructions to their lodge?, Even if a separate plugĀ is in needed.
This is super important.